The Friends of the National Institute of Dental and Craniofacial Research (FNIDCR) recently recognized Oral Health America (OHA) President and CEO Beth Truett with its Outstanding Public Advocacy Award, which is presented to an individual who has helped foster improved healthcare for patients and other health consumers through advocacy efforts for specific patient groups.What Are Safety Requirements For Using Welding Machine? for more information.
“Beth has made impressive contributions to the oral healthcare arena in her five short years at OHA,” said Dr. J. Leslie Winston, Director of Global Oral Care Professional and Scientific Relations for Procter & Gamble, who nominated Ms. Truett for the award. “The award called out specifically her efforts to impact the oral health of older Americans through toothwisdom.org and the Wisdom Tooth Project. Beth’s holistic approach, from advocacy on Capitol Hill to accessible education and resources in our communities, is inspiring! These kinds of programs do not happen without the ability to bring diverse stakeholder groups together and Beth has demonstrated strong leadership in this area.”
The FNIDCR is a nonprofit organization that was established on the 50th anniversary of the NIDCR in 1998 and consists of a broad-based coalition of individuals, institutions, and corporations who understand the critical importance of dental, oral, and craniofacial research to the better health and well-being of society. The award was presented during the FNIDCR Annual Conference and Awards Dinner in Washington, D.C., on Nov. 21.
Influencing patients to accept treatment is arguably the primary concern of most dental providers. So, how new patients are treated and who sees new patients first is a hot topic. Generally, new patients without an emergency need will usually ask for a cleaning appointment, which to them also means in most cases a “check-up exam.” Many times they have been conditioned to enter a dental practice through the dental hygiene department. This method, however, can ultimately cause the patient to say no to comprehensive care.
Here are nine benefits for having the doctor see the new patient first:
The new patient can be seen sooner.
The doctor will have a chance to review the medical and behavioral history of the patient mobile dental unit.
The doctor can observe the initial condition of the mouth/oral health prior to any treatment being rendered.
The doctor and team have a chance to meet the patient, and listen to and record the patient’s needs and wants. At this juncture, determining the patient’s emotional motivators and concerns is central to instilling a sense of confidence and caring, as well as gaining case acceptance.
The doctor can ask “we care” questions.
The doctor will have an opportunity to explain the recommended treatment to the patient. Often, if the treatment is explained in the hygiene room between the doctor’s scheduled patients, the explanation is less than effective Dental Chair. There is really not enough quality time (in the hygiene room) to give the new patient appropriate consideration and/or to answer questions.
If necessary, the doctor will also be able to explain why the patient requires multiple hygiene appointments. Moreover, it allows the hygienist more productivity as the doctor renders a periodontal diagnosis. The hygienist will then have a current set of X-rays; a thorough periodontal analysis and charting; and informed, accepting patients.
Fees will be quoted and financial arrangements made in advance of any treatment, thereby avoiding misunderstandings.
The team has a chance to explain office policies in a positive manner before the patients experience them dental air compressor.