Product Safety Consumer Advocacy news
She did, through them, but another company, Subco, called her and she renewed with them, unknowingly, twice. Now she is subscribed through 2022. I recently noticed and called Saturday Evening Post and they cancelled the subscription and will send a refund check, but said I would have to call Subco. Apparently one cannot cancel with them. They directed me to another company, which said they can’t cancel because they already sent the money to the publisher. I feel like I’m getting the runaround. How do I get her money refunded?
A. The magazine subscription business has long been a source of problems for consumers. One of the classics is the renewal notice sent when you still have lots of time left on the subscription. It gets even dicier when a third party is involved.
For elders, particularly those with memory problems (and consumers who just don’t pay attention), it’s an easy trap to fall into. The situation with your mother seems pretty obvious with the expiration date stretching into the next decade and ought to be corrected.
Nike Air Max Femme After I contacted Subco and they reviewed their records, they quickly reversed course. “First, let me say how truly sorry I am to hear about the difficulties that [she] has experienced with her subscription being renewed again,” Subco founder Kelly Vucovich said. “We pride ourselves on customer service and a ‘no questions asked’ refund policy.”
She said they found that she did renew twice in a year and the company will refund her $107.88 and add her to its “do not promote” list.
Be careful when you get a magazine renewal offer. Be sure your subscription is really expiring. If you have an elder relative your caring for, tell them to put those solicitations on the side so you can review them. Also, do not agree to anything over the phone.
If the subscription offer is coming from a third party, check out the company if the deal seems interesting. Sometimes, you’ll find favorable terms. Other times, you’ll find a very shady business. Be sure of which one before signing up.
Following the deaths of four children in the past three weeks all of whom strangled in cords hanging from window coverings a coalition of product safety groups issued a warning and asked for the government to take action. Consumer Product Safety Commission to create mandatory standards the window covering industry must follow.
The window covering industry has promoted a voluntary safety standard, and maintains its own safety site, after a series of large recalls a few years ago.
The deaths include a 6 year old girl in Maryland, a 3 year old girl in Texas, a 4 year old boy in Georgia, and a 2 year old boy in Maryland.
Nearly 300 deaths due to strangulation in cords from window coverings have been documented between 1996 and 2012.
Nike Air Max Enfant “It is time for CPSC to take action to protect children from the hazards posed by cords on window coverings,” said Linda Kaiser, founder and president of Parents for Window Blind Safety. “Every day the Commission does not act, children are put at risk. Four children dying in three weeks is tragic, unacceptable and preventable.”
Her daughter, Cheyenne Rose, strangled in a window blind cord.
Because of the continuing problem with strangulations, the groups are renewing their call for new rules.
Nike Air Max 90 “A strong mandatory standard by the CPSC is necessary to protect children,” said Rachel Weintraub, legislative director and senior counsel at Consumer Federation of America. “For almost 20 years, the voluntary standard has failed to address the strangulation posed to children. In light of the history of the voluntary standard, the documented and persistent hazard that cords on window coverings pose to children, and these recent deaths, it is time for CPSC to act.”
Q. Verizon FiOS TV has taken to putting a bright red advertising banner at the bottom of their TV Guide channel, which decreases the viewing size of the guide by 17 percent as well as makes the screen so busy that it hurts your eyes. I already opt out of advertising on my set top box. I have spent at least 12 hours calling tech support and their managers, the retention department, etc. The response is always the same. They say there is “nothing that can be done.” One support manager told me he’d received a ton of complaints and engineers were working on a software patch to enable us to opt out of this advertisement. It never happened. My neighbors and I are so frustrated.
A. You and your neighbors are not the only ones to be put off by the advertisements that appear below the channel guide. But it doesn’t appear the movement has quite reached the groundswell necessary to make change.
Verizon spokesman Phil Santoro made that plain. “Those are not going away,” he said. And, he noted, those ads are not unique to Verizon’s FiOS TV and are commonly on cable companies’ screens, too.
Advertising remains part of financial equation for companies that deliver TV channels to your home. As annoying as you and many others who have complained on message boards in recent months have found that ad location, it’s clearly going to take a significantly larger and more organized effort to demonstrate to the company that customers are upset enough to merit making a change.
Since you can pay for most anything with a card these days, the idea of prepaid cards has become popular with consumers trying to manage a budget, those who can’t get credit and even as an alternative to banks.
But deewedffdgd1 in a survey released today by the state Office of Consumer Affairs and Business Regulation, the agency found a host of fees and other charges that might not immediately be apparent to users.
Nike Air Max Homme “Our office understands the emergence of prepaid cards as alternative banking products, but consumers should not be charged just to access their own money,” said Barbara Anthony, who heads Consumer Affairs.
She noted that Massachusetts banks offer basic checking accounts that are guaranteed to have limited fees. You can find out more about them here.
“Community banks and credit unions offer many low or no cost options to meet consumer banking needs,” state Banks Commissioner David Cotney said. “Consumers who choose to use a prepaid card should review the product disclosures before purchasing it since there may be a wide range of fees associated with using the card.”
Consumer Affairs looked at 16 different fees associated with the purchase and use of 11 different prepaid cards. What they found was a confusing array of fees could sometimes be avoided by incurring other fees.
Here are some of the findings of the survey: mnhdfjgh
All but two charged monthly fees (as much as $9.95), fees to make a withdrawal at an ATM (up to $2.50) and fees to check the card’s balance (up to $1.50).